We offer a 1 year warranty, from purchase date, on any manufacturers defect that may occur in the materials or workmanship of your Then, Now, Always Sunglasses. Then, Now, Always has sole discretion to determine what qualifies as a manufacturer’s defect. Any apparel is not covered under this 1 year warranty policy.
Then, Now, Always will only authorize the warranty claim if the product was purchased from our online store or one of our pop up festival shops within the US.
This warranty lasts up to 1 year from the purchase date. This warranty covers all parts of your Then, Now, Always Sunglasses, excluding lenses, and applies to all types of manufacturing defects or failure. Scratched lenses as a result of normal use are not covered by this warranty. The warranty program does not cover product that is lost, stolen, dropped, shattered, sat on, or damaged in any other way incurred by excess force from the user. Then, Now, Always reserves the right to not send back irreparable frames sent in under warranty.
For breach of any written or implied warranty on this product, the consumer is limited to any damages of repair of the product or a replacement with an identical or equivalent style, at the election of Then, Now, Always. Then, Now, Always is NOT liable for any other damages, such as special, incidental, or consequential damages, resulting from the use of this product. Note: some states do not allow the exclusion or limitation of special, incidental, or consequential damages, so the above limitations or exclusion may not apply to you.