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Returns & Exchanges

We offer a 30 day (from date of purchase) exchange/return policy. Once your order passes the 30 day mark, this policy no longer applies to your order. The item(s) must be in the exact condition as received, not washed, not worn, labels/hangtags attached, and odor-free (make sure when trying an item on that you are not wearing a deodorant/body spray that will leave stains/fragrances).

“Sale” items are not eligible for returns/exchanges.

 

SEND TO
Then, Now, Always

6800 Angus Valley Dr.

Wesley Chapel, FL 33544

 

(please ship USPS)

 

INCLUDE (on a note inside the package):
-Full Name (that you ordered with)
-Email (that you ordered with)
-Return Address
-Sized needed (or state “return”)

 Upon receiving your exchange, we will inspect, process, and ship out the new item(s) within 1-3 business days. Standard shipping time will apply on top of the processing time. If any problems occur with your exchange, such as size desired being sold out or item not passing inspection, we will immediately notify you by email.

For returns, we will inspect the item(s) upon arrival and process the refund within 1-3 business days. Please allow time for this to show up on your account/card.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.